Things to know Five things to keep in mind when you order prescription online.
One
We require a valid prescription for your order to be processed. You can place an order online or through our customer service representatives over the phone, but your order will NOT be processed until we receive a valid prescription.
Two
We can reach out to your doctor for prescription refills. If you’d like to place an order and have us contact your doctor or local pharmacy to obtain your prescription, leave a note in your order with your doctor’s information so we can reach out to them on your behalf.
Three
We will attempt to call all first-time customers by phone to verify order details. If you cannot be reached, one of our customer service reps will reach out via email to confirm your order details.
Four
Don’t worry about missing a dosage. We can reach out to your doctor for a refill request to ensure you don’t miss a dose.
Five
We keep you in the loop. We will notify you via phone or email anytime we’re waiting on your doctor’s office for things like prescription details or refills so you’re always in the loop.
